Delivery & Return Policy

Delivery

Thank you for your purchase, if you have any queries regarding online orders please email info@wypw.org or telephone 01924 497646 the email is responded to on a daily basis. If the matter is urgent please contact fabian@wypw.org

Please note during the current COVID-19 crisis the majority of our staff are working from home, packing and posting will take place on Tuesday each week, if you require the item urgently please contact us.

 

Returns and Refunds

We want everyone who purchases from our shop to have a great experience and be happy with their items, but If you find that you are not satisfied with one of our products please notify us within 14 days of delivery date and you may return it to: West Yorkshire Print Workshop

75A Huddersfield Road
Mirfield
WF14 8AT

Returns will be refunded, exchanged for store credit or for a different product providing that you do not use the item and it is in the same condition with no visible signs of wear, tear, use and where possible unopened. You must ensure any item is returned safely and not damaged in transit, please note post and package return costs are non-refundable and we are not responsible for items that do not reach us, therefore we advise that they are returned by recorded delivery.

Please contact us by phone (01924 497646) or email (info@wypw.org) in advance.

 

The Small Print

The terms and conditions of sales do not affect your statutory rights (under governing law and Jurisdiction). Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from WYPW.

WYPW have made every effort to photograph and display as accurately as possible the colours, images and sizes of our products. We cannot guarantee that your digital display of the work will be accurate.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

All orders are subject to acceptance and product availability. Acceptance of the order and the completion of the contract between yourself and WYPW will take place when we have received payment and dispatched the goods you have ordered.

We may choose not to accept your order; if an item is out of stock, if we are unable to obtain authorisation for your payment or if we identify a product or pricing error.

We reserve the right to reject any offer to purchase by you at any time. WYPW reserves the right to change prices or to withdraw an item from sale without prior notice.

When you have completed your order you will be sent an email confirmation. It will state what the products are and the cost. If your order has been unsuccessful you will be made aware of the reason for this and possible explanations. If we are unable to fulfil your order following our order acknowledgement, we will also contact you by email advising you of this.

Payments made by credit and debit card in person in the gallery Shop are processed by Yorkshire payments .

Payments made by credit and debit card through our online Shop are processed through PayPal. The information you give such as your debit or credit card number and contact information is provided to them so that the transaction can take place. This is done in accordance with the Payment Card Industry Security Standard and WYPW do not receive or retain your Credit or Debit Card details as part of the transaction.

All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and WYPW will not be liable for any delay or non-delivery.

By ordering a product from the website you agree to accept and abide by these terms and conditions. The terms and conditions are subject to change at any time. It is your responsibility to check the terms and conditions regularly in case there are any changes (particularly before making any purchase).

These terms shall be governed by and construed in accordance with English Law and you agree to submit to the exclusive jurisdiction of the English courts. You accept responsibility for ensuring that any product purchased from WYPW conform to the governing law(s) of any country that you have that product delivered to.